Hurt in a crash in Chandler: your $5 report and how long you have to act

Last checked November 8, 2026

Chandler Police reports cost $5 direct, or you can buy one online through Crashdocs or BuyCrash.12 DPS keeps reports for freeway crashes.3 You usually have 2 years to sue a driver in Arizona.4 To claim against the City of Chandler, serve a notice on the City Clerk within 180 days.56

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Road map of Chandler, Arizona, showing its freeways and main streets
The main roads of Chandler. Map data © OpenStreetMap contributors.

Alcohol was part of more than half of Chandler's road deaths

ADOT's 2024 table lists 15 people killed on Chandler's roads. Eight of them died in alcohol-related crashes.78 The same year, 181 crashes in Chandler were alcohol-related and 98 people were hurt in them.7 One year is a small sample, so treat this as a warning sign and not a trend.

If you think the driver had been drinking, tell the officer and make sure your report says so. Chandler Police will not release it until the officer finishes the case, so a DUI investigation can slow your copy.9

A bar or store can share the blame. Arizona law makes a liquor licensee liable when a court or jury finds it sold to someone obviously drunk, or to a minor without checking ID, and that drink caused the injury.10 Save your receipts, and write down where the driver had been if you hear it. A lawyer can check this for you quickly.

Getting your Chandler crash report

Crash locationAgencyHow to requestPrice and timing
Chandler streetChandler PoliceSearch crashdocs.org or BuyCrash.com first.2 If neither has it, submit a records request.11 Records, 250 E. Chicago St., Monday to Friday, 7 a.m. to 5 p.m., 480-782-4001.12$5 direct, then 15 cents a page after the first 50.1 A city fee list says 35 pages instead of 50.13 No set wait.9
Loop 101, Loop 202, I-10Arizona DPSWait 14 days or more, then call (602) 223-2230.14$9 for up to nine pages.15
County islandSheriff's OfficeBuyCrash, about seven business days later.1617Listed at checkout

If a driverless car hit you in Chandler

Waymo first brought its autonomous vehicles to this area in 2016, and the city likes to call itself the Autonomous Vehicle Capital of the World.18 So this is a real possibility here.

Arizona law handles a crash with no human driver in two ways. The owner, or someone working for the owner, must quickly contact police, or the car must alert them. The owner's name, address and the vehicle's registration number must be made available to the person hit.19 The company that files the state's paperwork can also be cited if the car breaks a traffic law.20

Take photos of the vehicle and any number on it. Ask the responding officer which company runs it, then write that down. Your deadlines are the same as for any other driver.4

Deadlines in Chandler

Who you are claiming againstHow longWhere it goes
A private driver or company, including a driverless car company2 years to sue4Superior court
City of Chandler180 days6Serve the City Clerk: online Liability Claim Form, hand delivery to 175 S. Arizona Ave., 1st Floor, or mail to P.O. Box 4008, Mail Stop 606, Chandler 85244-4008.21 Email does not count. Questions: 480-782-2383.22
Valley Metro bus180 days6Email claims@valleymetro.org, or deliver it to Risk Management, 101 N. 1st Ave., Suite 1300, Phoenix.23
Any public body, after the claim1 year to sue24Superior court

The city form asks you to state a specific amount you would settle for, and to say if you receive Medicaid or Medicare.25 Do not guess at that number before you know your treatment costs. Children usually get extra time, up to age 18 before the clock starts.26

Where Chandler's crashes pile up

The city says there were more than 16,000 crashes on its streets from 2021 to 2025.27 Of those, 356 caused a severe injury and 74 caused at least one death.28 ADOT counted 4,267 crashes in 2024, with 1,856 people hurt.7 The city's safety plan will not be final until July 2027.29

  • Price and Queen Creek ranks 11th of the 100 highest-risk intersections in the region, with 108 crashes from 2018 to 2022.30
  • Dobson and Ray ranks 71st, with 148 crashes.31
  • Arrowhead and Ray ranks 57th, with 23 crashes.32
  • A 2024 city presentation said Arizona Avenue and Warner was a top 50 intersection for crashes in the region.33

Chandler runs photo enforcement at intersections with a history of crashes.34 Ask whether a camera caught your crash, and ask soon.

Your first week after a Chandler crash

  1. Ask for your hospital records. Dignity Health Chandler Regional, 1955 W. Frye Rd., is a Level I trauma center.35 Dignity uses a signed authorization form.36
  2. Track down your car. If police impounded it, call 480-782-4109 between 8 a.m. and 4 p.m. on weekdays.37 All City Towing, 480-833-7278, can say where it is.38
  3. A 20-day impound costs $150 to police, plus tow and storage.39 The tow yard needs a release from police first.40 Hearings are walk-in at 250 E. Chicago St.41 Spanish speakers get an interpreter.42
  4. Dog bite? Maricopa County handles animal control, and Chandler lists 602-506-7387 for bites.43 Report it. An unvaccinated dog or cat that bites must be quarantined for at least ten days.4445

Chandler injury cases and the courts

Justice courts handle small claims to $5,000 and civil cases to $10,000.46 Several sit at 201 E. Chicago St.47 Superior Court uses arbitration for disputes under $50,000.48 Small claims cannot be used against the city.49 Chandler Municipal Court is at 200 E. Chicago St.50

Questions

How much does a Chandler accident report cost?

$5 directly from Chandler Police, plus 15 cents a page over the first 50.1 Online prices are set by Crashdocs and BuyCrash.

Can I email my claim to the City of Chandler?

No. Chandler says email is not proper filing. Use the online form, hand delivery or mail.2221

Who pays if a driverless car hits me in Chandler?

It depends on who was at fault, as with any crash.51 The owner's name, address and registration must be made available to you.19

Why is my Chandler report not ready yet?

Records go out in the order received, and only after the officer finishes the case.9

Find out if you are owed money.

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Accidents in Chandler

    Arizona

    Sources

    1. Chandler Police, Request a Police Report, checked 2026-11-08. “Additional pages at $0.15/page”
    2. Chandler Police, Request a Police Report, checked 2026-11-08. “The Chandler Police Department has partnered with crashdocs.org and BuyCrash.com to provide accident reports online.”
    3. Arizona DPS, Request Records, checked 2026-11-08. “maintains records for collisions (accidents) that were investigated by DPS Troopers occurring on an Interstate or State Highway”
    4. A.R.S. § 12-542, checked 2026-11-08. “within two years after the cause of action accrues”
    5. City of Chandler, Law Department, checked 2026-11-08. “you must serve a notice of claim on the Chandler City Clerk”
    6. Arizona Revised Statutes 12-821.01, checked 2026-11-08. “within one hundred eighty days after the cause of action accrues”
    7. ADOT, 2024 Motor Vehicle Crash Facts, checked 2026-11-08. “| Chandler | 4,267 | 14 | 1,263 | 2,990 | 15 | 1,856 | 181 | 8 | 98 |”
    8. ADOT, 2024 Crash Facts Table 2-5 (copy on phoenix.gov), checked 2026-11-08. “No. of Persons Alcohol Related”
    9. Chandler Police, Request a Police Report, checked 2026-11-08. “Records are not releasable until the case is completed by the officer.”
    10. Arizona Revised Statutes 4-311, checked 2026-11-08. “A licensee is liable for property damage and personal injuries”
    11. Chandler Police, Request a Police Report, checked 2026-11-08. “If you are unable to locate your accident report on either of these sites, please submit a records request below.”
    12. Chandler Police, Request a Police Report, checked 2026-11-08. “7:00 am – 5:00 pm – Closed Holidays – 480-782-4001”
    13. City of Chandler, Citywide Fee Schedule, checked 2026-11-08. “Report Copies – first 35 pages”
    14. Arizona DPS, Request Records, checked 2026-11-08. “Please wait at least 14 days to check on report availability”
    15. Arizona DPS, Request Records, checked 2026-11-08. “Paper report via U.S. Mail - $9.00 for the first nine pages; $0.10 for each additional page”
    16. Maricopa County Sheriff's Office, Report Request, checked 2026-11-08. “Unincorporated areas of Maricopa County (jurisdiction of the Maricopa County Sheriff’s Office)”
    17. Maricopa County Sheriff's Office, Report Request, checked 2026-11-08. “Allow seven (7) business days after the accident for the report to be uploaded.”
    18. City of Chandler, A Stroll Down Chandler's AV Lane, checked 2026-11-08. “Waymo first brought its autonomous vehicles to the area in 2016.”
    19. Arizona Revised Statutes 28-663, checked 2026-11-08. “makes the owner's name and address and the registration number of the vehicle available”
    20. Arizona Revised Statutes 28-9702, checked 2026-11-08. “the person who submits the written statement for the fully autonomous vehicle may be issued a traffic citation”
    21. City of Chandler, Law Department, checked 2026-11-08. “Hand deliver a completed and signed copy of the Liability Claim Form to the Chandler City Clerk at: City Hall 175 S. Arizona Ave., 1st Floor Chandler, AZ 85225”
    22. City of Chandler, Law Department, checked 2026-11-08. “Please note that emailing your claim does not constitute proper filing or service.”
    23. Valley Metro, Notice of Claim, checked 2026-11-08. “Valley Metro Attention: Risk Management 101 N. 1st Avenue, Suite 1300 Phoenix, AZ 85003”
    24. A.R.S. § 12-821, checked 2026-11-08. “shall be brought within one year after the cause of action accrues and not afterward”
    25. City of Chandler, Claim Form, checked 2026-11-08. “Please state a specific amount for which you will settle your claim.”
    26. A.R.S. § 12-502, checked 2026-11-08. “the period of such disability shall not be deemed a portion of the period limited for commencement of the action”
    27. City of Chandler, Roadway Safety Action Plan, checked 2026-11-08. “From 2021 to 2025, there were more than 16,000 crashes on Chandler streets.”
    28. City of Chandler, Roadway Safety Action Plan, checked 2026-11-08. “Of those, 356 resulted in a severe injury and 74 resulted in one or more fatalities.”
    29. City of Chandler, Roadway Safety Action Plan, checked 2026-11-08. “The final plan will be published in July 2027.”
    30. Maricopa Association of Governments, Top 100 Intersections 2018-2022, checked 2026-11-08. “| 11 Chandler | Chandler | PRICE RD & QUEEN CREEK RD | 108 | 0.252 | 0.851 | 0.324 | 0.570 |”
    31. Maricopa Association of Governments, Top 100 Intersections 2018-2022, checked 2026-11-08. “| 71 Chandler | Chandler | DOBSON RD & RAY RD | 148 | 0.345 | 0.444 | 0.362 | 0.399 |”
    32. Maricopa Association of Governments, Top 100 Intersections 2018-2022, checked 2026-11-08. “| 57 Chandler | Chandler | ARROWHEAD DR A & RAY RD | 23 | 0.054 | 0.734 | 0.167 | 0.422 |”
    33. City of Chandler, Public Works Subcommittee presentation, Oct. 15, 2024, checked 2026-11-08. “The Arizona Avenue and Warner Road intersection was identified by the Maricopa Association of Governments (MAG) as a top 50 intersection for crash incidences in the MAG region.”
    34. City of Chandler, Red Light Photo Enforcement, checked 2026-11-08. “at key intersections with a history of frequent crashes and violations”
    35. Arizona Department of Health Services, Designated Trauma Centers, checked 2026-11-08. “1955 W. Frye Rd., Chandler, AZ 85224 07/01/25 07/01/28”
    36. Dignity Health Arizona, Medical Records, checked 2026-11-08. “To request your records, complete an authorization for the release of health information form.”
    37. Chandler Police, Vehicle Impounds, checked 2026-11-08. “For More Information: 480-782-4109”
    38. Chandler Police, Vehicle Impounds, checked 2026-11-08. “Contact All City Towing at 480-833-7278 to verify where the vehicle is stored”
    39. Chandler Police, Vehicle Impounds, checked 2026-11-08. “Those charges include an administrative fee of $150.00”
    40. Chandler Police, Vehicle Impounds, checked 2026-11-08. “The towing company will not release your vehicle without the authorization of release from the Chandler Police Department”
    41. Chandler Police, Vehicle Impounds, checked 2026-11-08. “Hearings are handled on a walk-in basis only”
    42. Chandler Police, Vehicle Impounds, checked 2026-11-08. “If you are Spanish speaking, an interpreter will be provided to assist you.”
    43. City of Chandler, City Services Directory, checked 2026-11-08. “The Maricopa County Animal Care and Control Department is responsible for rabies and Animal Control functions in the county.”
    44. Maricopa County, Rabies, checked 2026-11-08. “Report all dog and cat bites to your appropriate municipal animal control office.”
    45. Arizona Revised Statutes 11-1014, checked 2026-11-08. “for a period of at least ten days”
    46. Maricopa County Justice Courts, checked 2026-11-08. “small claims up to $5,000, and civil lawsuits for amounts up to $10,000”
    47. Maricopa County Clerk of Superior Court, Justice Court Locations, checked 2026-11-08. “Address: 201 E. Chicago St., Suite 104 Chandler, AZ 85225”
    48. Maricopa County Superior Court, Arbitration, checked 2026-11-08. “Compulsory Arbitration is a mandatory program for disputes valued under $50,000.”
    49. Arizona Revised Statutes 22-503, checked 2026-11-08. “Actions against this state, its political subdivisions or an officer or employee of the state or its political subdivisions in his official capacity.”
    50. Chandler Municipal Court, checked 2026-11-08. “200 E. Chicago St.”
    51. A.R.S. § 12-2505, checked 2026-11-08. “the claimant's action is not barred, but the full damages shall be reduced in proportion to the relative degree of the claimant's fault”

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